Room well appointed clean and comfortable; staff well informed; friendly and attentive
John
August 2023
The location and comfort were excellent. The dining was good and the staff were excellent.
Colin
Juli 2023
really nice place to stay, very clean, rooms are lovely and comfy. staff are amazingly pleasant and helpful. the breakfast was amazing I’ve never been somewhere with so much selection and the quality of the food was 10/10. the restaurant/ bar area is so lovely it’s got glass windows all around it with nice views and all in all is just really pretty. if we was to ever come to Leeds again this would be where we stay it was the best hotel we’ve been to in Leeds and we’ve been coming twice a year for 4 years.
Abbie
April 2023
Hotel was central in Leeds City centre, right next to the train station. Also only a 10 min walk to Leeds City centre. Hotel room it's self was lovely and clean. Had everything we needed. Breakfast was amazing, everything you could ever think to eat for your breakfast. Staff were all lovely and very helpful. Would definitely be staying again at the Hilton hotel in Leeds.
Lisa
Mai 2023
friendly reception, ideal location for what we needed great beds, room comfortable pillows great Tea and coffee in room and complimentary water very clean
Gemma
April 2023
I had a small issue of complaint. Whilst signing in at the reception, however this was kindly resolved and more than adequately compensated. It makes the world of difference when management take the time and trouble to listen to your complaint and take appropriate action in that regard. My complaint was resolved by Hashim Khan, manager. Whom I found to be a highly professional individual with a genuine and sincere empathy for an unhappy guest.
Michael
Mai 2023
Polite and helpful staff from reception to cleaning staff. Everywhere clean and well maintained. Comfy bed. Clean efficient and well appointed bathroom.
Steve
April 2023
Close to the centre, had a gym and pool with sauna, steam room and jacuzzi. Provided towels and locker keys. Rooms clean and had everything, ironing board, iron, hair dryer, tea/coffee facilities. Shampoo/conditioner, shower gel. Everything you need really and a safe. Breakfast was lovely, so much choice and a very friendly chef who cooked the eggs you wanted also bringing them to the table personally. The gym facilities were great, water machine with cups, sanitiser and top quality machines. On site car park too although didn't use it was £15 we found a space round the corner and saved the hassle of the one way system
Lauren
Februar 2023
very good location , in the middle of the city next to popular clubs, good restaurants and bars aswell as the train station all in close proximity and walking distance. clean and large hotel with good quality cheap breakfast buffet. car parking available which wasnt busy and we got to park on the 1st floor right outside the entrance to the lift!
Kolada
Januar 2023
+ Beds were firm but soft as I like + Pool and spa was functional and although very small, the steam room was satisfying when space was enough + Pool was quite unique in shape and a warm temp + Staff friendly and helpful + Robe and slippers in room
Ajfo
Februar 2023